TROUBLESHOOTING

Before your first session: Read the user manual, including all warnings and contraindications. Make sure the electronic device is adequately charged. Connect the Amelia vaginal probe to the device using the supplied connection wire. Apply a small amount of compatible water-based lubricant to the probe, and the genitals. Gently insert the probe. Select the appropriate training program. Begin at a low intensity and adjust gradually to a comfortable level.

Do not use YoniFlex if a contraindication in the user manual applies to you.

YoniFlex is meant to be used daily for at least 3 months daily. If desired results are achieved by that time, you would then move to a maintenance 2-3 days per week to maintain the results.

Please follow the schedule provided on your YoniFlex insert pamphlet. Using the device more frequently than recommended does not produce better results.

Your YoniFlex user manual explains the available programs and their intended uses. Choose a program according to those instructions. If you are unsure which program is appropriate for your symptoms, we are here to help. 

First, confirm that: Your device is adequately charged. The probe and connection wire are properly connected. You have selected the intended training program. The stimulation intensity is set according to the user manual. You have followed the instructions for using compatible water-based lubricant. If appropriate, gradually adjust the intensity while remaining comfortable. If you still cannot feel stimulation, stop and contact our support team.

First, check that the device is adequately charged and that the cables are connected correctly. Review the troubleshooting instructions in your user manual. If the device continues to malfunction, contact our customer support team with your order information and a description of the problem.

This is a safety feature. It happens when the probe does not have a good connection with your vaginal walls. If this happens while your probe is inserted, it is because there is not enough lubrication. Be sure to always use lubrication when using your YoniFlex to ensure good connectivity with your probe.